Warranties: Authentic Sharkskin™ garments come with a 2-year guarantee on workmanship, (excludes fading and degeneration as a result of excessive exposure to chlorine or sunlight).
Warranty claims must be submitted by emailing Sharkskin directly at email@example.com for warranty appraisal.
Please include as much information as you can and upload supporting photographs to assist in processing your claim. Once we receive your email we will let you know the status of your warranty claim and if we need any further information or if we need the item(s) returned to us for further inspection.
Please read the ‘Conditions’ below.
Conditions: The following conditions apply for orders purchased directly from Sharkskin –
- Returns for exchange or refund must be sent back within 30 days of purchase.
- The customer is responsible for all return postage costs.
- Returned or exchange items will only be processed provided the item is in its original packaging, unworn, unwashed, undamaged, not altered in any way and with all the original tags attached – so it can be resold as new.
- We recommend sending returns via ‘registered’ or ‘tracked’ post as we do not accept responsibility for lost items.
- Gift cards and promo codes cannot be applied to exchanges.
- Gift cards and vouchers are valid for 3 years from date of purchase and are non-refundable.
- Any return offers we negotiate will apply to individual sales only.
- Exchanges and refunds are not accepted for free or promotional products.